Frequently Asked Questions
Check our most frequently asked questions below, if you still need help then please submit your request here.
Orders
We've faced some logistical challenges with our online store, and because of that, we have discontinued sales directly from our Noble Made website. You can still find our products at local retailers using our store locator or Thrive Market (membership required).
Sorry, at this time we do not have the ability to ship internationally. However; if you live in Canada please visit Natura Market to purchase some Noble Made items.
For more information on our return policy, visit our Return/Refund Policy page or email customerservice@newprimal.com directly with your question/concern.
Product & Ingredient Information
At Noble Made, we’ve chosen to work with manufacturing partners that assist us in bringing our products to life. This includes the production of our products. Your safety is our number one priority and we want to be as transparent as possible when discussing allergens. Each one of our condiments and seasonings co-manufacturing facilities falls in compliance with government-regulated procedures set forth by the FDA.
Our products are manufactured in facilities that may house some or all of the following: tree nuts, peanuts, soy, coconuts, dairy, sesame, wheat, soy, celery, mustard, shellfish, fish, and sulfites. Our products may use the same equipment as the previously mentioned ingredients. However; there are rigorous cleaning procedures in place for each facility and all allergens are kept separate from non-allergen ingredients and highlighted as such. When products that contain an allergen are produced there is a complete sanitation process prior to another product being produced to mitigate the risk of cross-contamination.
If you have a specific question please don’t hesitate to reach out to customerservice@thenewprimal.com.
Nutrition and ingredient information can be found on each one of our products. Additionally, there is a nutrition and ingredient panel listed on each product page.
Yes, once opened we recommend refrigerating all of our bottled items and using them within 30 days.
Yes. Our Garlic Parmesan Wing Sauce includes dairy ingredients - parmesan and whey protein concentrate.
Yes, all of our bottled items except for our Garlic Parmesan Wing Sauce. Our Garlic Parmesan Wing Sauce contains parmesan and whey protein concentrate so it is not vegan.
Yes! Any product labeled USDA Organic is also Non-GMO.
The use of genetic engineering, or genetically modified organisms (GMOs), is prohibited in organic products. To meet the USDA organic regulations, farmers and processors must show they aren’t using GMOs and that they are protecting their products from contact with prohibited substances, such as GMOs, from farm to table.
Additionally, we have some products that are verified with the Non-GMO Project. You can view their list of verified products on their site - to view our products specifically, you can search our brands The New Primal and Noble Made.
None of our products are certified Kosher at this time.
Our Buffalo sauces use white distilled vinegar and our BBQ Sauces, Marinades, and Tomato Ketchup contain apple cider vinegar. Our Dressings use a combination of both depending on the specific product. The distilled vinegar is derived from the acetous fermentation of dilute distilled ethyl alcohol from corn.
Tapioca is a starch extracted from the storage root of the cassava plant.
Be a Part of the Noble Made Community/Team
All media inquires should be directed to customerservice@thenewprimal.com.
If you're interested in having us as an event partner, email our Marketing Team: hello@thenewprimal.com.
For current job openings at Noble Made visit our Careers Page.
Contact Us
If you have any feedback for our products please fill out this form and someone from our team will reach out to you!
Yes, please visit our direct wholesale storefront on Faire.com!
For general inquiries, please fill out this form and someone from our team will reach out to you!